Big news, bigger impact: How to align PR with your business milestones for maximum coverage
When major news or milestones are on the horizon for your business, planning a solid communications strategy may not always be at the forefront of your mind. Yet, if you wait until the last minute to think about how to share your big announcement, Samantha Dybac, CEO and founder The PR Hub says you risk losing valuable media coverage and messaging impact.
At The PR Hub, I often explain to our clients that the key to successful public relations (PR) lies in building trust in our relationship.. We need to become an extension of the team—trusted with information that is sometimes highly confidential. By doing so, we ensure that the business’s PR opportunities aren’t missed, and we can maximise media coverage.
Here are five key considerations to help you align your communications strategy with your business plans and ensure that important milestones get the attention they deserve.
1. Build PR into your business planning
Many business founders are so focused on strategy and execution that they overlook the importance of planning their communications alongside their business milestones. I’ve seen great companies get excited about major achievements like securing a large partnership, only to realise after the fact that they didn’t plan any PR around it. Once that news is out in small corners of the media, it’s challenging—if not impossible—to create a cohesive PR strategy afterward.
One Australian client, for example, once secured a huge partnership with a global tech brand. But instead of briefing us early, we discovered the news through media monitoring. By then, the story had already been picked up by smaller outlets, which diminished its appeal for larger, more prominent publications. The opportunity for impactful coverage was lost.
To avoid this, start integrating PR into your overall business planning. Whether you work with an external agency or handle communications in-house, make sure your PR strategy is aligned with business goals. This gives you the best chance of getting the right messaging and maximum coverage.
2. Prioritise your people and key stakeholders
When you’re preparing for significant news—such as an acquisition, new investment, or product launch—your communication strategy needs to include your key stakeholders, including employees. Internal communications should be planned just as carefully as your external messaging.
For instance, if your company is undergoing a merger, your employees are likely to have concerns about how it will affect their roles. Clear, direct communication with your team will help reassure them and maintain morale. You don’t want them hearing rumors before you’ve had the chance to share the news.
Equally important is making sure your internal team knows that the information is confidential. While excitement can lead to accidental leaks, emphasising the importance of timing and confidentiality will help keep control of the narrative and ensure a smooth public rollout.
3. What’s your media strategy? Is your news actually newsworthy?
Many business founders assume that their news is as exciting to journalists as it is to them. But as passionate as you are about your company’s achievements, journalists won’t automatically share that enthusiasm unless they see how the story fits their audience.
Before rushing to get coverage, take time to evaluate whether your announcement is truly newsworthy from an external perspective. What might be exciting within your industry might not grab headlines in the general media. You need to frame your story in a way that will resonate with the types of media outlets you’re targeting.
Do some research: What kinds of stories are similar outlets covering? Is there an angle you can highlight that aligns with their interests? Tailoring your pitch to fit their needs increases your chances of getting the coverage you want.
Also, understand that even if your news is timely, journalists have their own schedules and competing priorities. Give them enough time to consider your pitch, ask follow-up questions, and find the right angle for their publication. Expecting them to drop everything and cover your story immediately is unrealistic and could lead to disappointment.
4. Timing is everything
Timing is critical for successful PR. Once you’ve identified major milestones, set a timeline for your communications strategy. The order in which you announce news internally versus externally can make or break your PR efforts.
You want employees and key stakeholders to hear the news from you first, not through the media. However, once briefed, be cautious about leaks. People mean well but can share information accidentally before you’ve had a chance to finalise your public announcement.
On the media side, planning ahead prevents last-minute PR pushes. Journalists need lead time to fit your story into their editorial calendar. Without proper timing, your news could be left on the cutting room floor.
5. Tailor your messaging for different channels
Finally, it’s important to remember that different audiences will respond to different messaging. Your employees, customers, investors, and the media all require tailored communications strategies. A one-size-fits-all approach won’t deliver the same results.
For instance, when you’re announcing a product launch, your internal messaging should focus on how the new product fits into the company’s broader vision and future. Your media pitch, on the other hand, should highlight what makes the product innovative and newsworthy.
By tailoring your messaging for different stakeholders and communication channels, you ensure that your news resonates with the right people at the right time.
Don’t miss the opportunity to maximise your news
When you’ve got big news on the horizon, don’t make the mistake of treating PR as an afterthought.
Integrating PR into your business planning, prioritising your people, crafting a media strategy, and timing your announcement carefully will help ensure that your news gets the attention it deserves. With a strategic approach, you can leverage your business milestones to strengthen your brand, build trust with your stakeholders, and attract the media coverage that will help take your business to the next level.
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Samantha Dybac is the founder and CEO of The PR Hub, a public relations agency that represents some of Australia’s hottest tech startups and award-winning entrepreneurs & business leaders, both here and overseas. She is also the host of the Influence Unlocked podcast.
www.theprhub.com.au
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