Vikki Maver

Vikki Maver is the Founder and Lead Trainer at Communication Skills Academy. She challenges organisations to treat communication as core business infrastructure that drives performance, decisions and culture.
With more than 20 years’ experience across business, education and corporate training, Vikki works with organisations to improve performance by strengthening how leaders and teams think, speak and write.

Latest from Vikki Maver

The AI habit inside your business that’s costing you client trust

By Vikki Maver | 5 May 2026

AI has slipped into small businesses like a bad habit. It starts innocently enough. A quick email drafted in seconds. A proposal cleaned up to sound ‘more professional’. A client update that’s technically correct but strangely hollow. Efficient? Sure. Harmless? Not even close. AI has raised the baseline for written communication. That’s the upside. The…